TenPoint Complete
TenPoint Complete turns customer survey results into a two-page Executive Summary for collision repair owners and managers. It reports Net Promoter Score, repair quality, customer communication, on-time performance, and supplemental work, with 12-month trends.
What Jolly reads from TenPoint Complete
Survey and review responses
Each survey response or review, tagged with the location and the date of the visit it's about, so a goal can cover one site and one month.
Satisfaction scores by location
Satisfaction and likelihood-to-recommend scores, rolled up for each site. A frontline team's goal is set at that level.
Campaigns you can run on TenPoint Complete
More Customer & Guest Experience integrations
Jolly reads the same operational data from any of these.
TenPoint Complete integration FAQ
No. Your team keeps working in TenPoint Complete. Jolly reads the records TenPoint Complete keeps as the work happens, and campaigns pay out on those records, not on numbers people report at the end of the week.
No. Every Jolly integration is read-only. Jolly reads the data a campaign needs and sends nothing back. Connecting TenPoint Complete changes no records, settings, or screens in it, and the people who use it every day keep working the same way.
Our team connects TenPoint Complete with yours during implementation, as part of the Jolly rollout. Tell us which other systems you run, including ones that aren't in our catalog yet and ones you plan to replace.
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