
Sapiens
ClaimsPro is a cloud-native claims system from Sapiens for personal and commercial insurance lines, with automated claim assignment and workload balancing, and case management for complex claims.
What Jolly reads from Sapiens
Claims assigned to each handler
The adjuster or examiner who owns each claim, so closures and cycle times are measured per person rather than per claims department.
Status from first notice to closure
Each claim moves from first notice of loss through evaluation and settlement to closure, and each step is a dated, countable event.
Tasks and workplans
The activities due on each claim and when each was completed, so follow-through on a file is measurable, not only its final outcome.
Line of business, severity, and location
Each claim carries its line of business, severity, and location, so a goal can cover one claim type or one office instead of every claim.
Campaigns you can run on Sapiens
More Insurance Claims integrations
Jolly reads the same operational data from any of these.
Sapiens integration FAQ
No. Your team keeps working in Sapiens. Jolly reads the records Sapiens keeps as the work happens, and campaigns pay out on those records, not on numbers people report at the end of the week.
No. Every Jolly integration is read-only. Jolly reads the data a campaign needs and sends nothing back. Connecting Sapiens changes no records, settings, or screens in it, and the people who use it every day keep working the same way.
Our team connects Sapiens with yours during implementation, as part of the Jolly rollout. Tell us which other systems you run, including ones that aren't in our catalog yet and ones you plan to replace.
No. Jolly reads operational data such as which handler owns a claim, its status, and the date each step was completed. It does not read claimant details, medical records, or claim notes, and a campaign is built on the record of the work, not the people a claim is about.
Yes. A campaign audience can be a team, a line of business, an office, a role, or a custom segment, so a goal set for auto claims is measured separately from a goal set for property claims.
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