Duck Creek

Duck Creek Claims is claims management software that takes each claim from first notice to final settlement, routing it to an adjuster by coverage type, expertise, and real-time workload.

What Jolly reads from Duck Creek

• Claims assigned to each handler

  The adjuster or examiner who owns each claim, so closures and cycle times are measured per person rather than per claims department.

• Status from first notice to closure

  Each claim moves from first notice of loss through evaluation and settlement to closure, and each step is a dated, countable event.

• Cycle time per claim

  The days from first notice to closure, per claim and per handler, which is the measure of how quickly each claim was resolved.

• Tasks and workplans

  The activities due on each claim and when each was completed, so follow-through on a file is measurable, not only its final outcome.

• Line of business, severity, and location

  Each claim carries its line of business, severity, and location, so a goal can cover one claim type or one office instead of every claim.

Campaigns you can run on Duck Creek

• Productivity

  Turn workforce productivity into measurable profit. Only pay when targets are hit.

More Insurance Claims integrations

Jolly reads the same operational data from any of these.

• Guidewire
• Snapsheet
• Sapiens