Mitchell
Mitchell RepairCenter is Mitchell's collision repair shop management software. It covers each repair from estimating and blueprinting to scheduling and documentation, with cycle time reporting and a shop clock for technician hours.
What Jolly reads from Mitchell
Repair orders and estimates
Each repair from estimate to delivery, with its labor and parts, recorded against the location that did the work.
Cycle time by vehicle and stage
Each vehicle's stage in production, with the dates it arrived and was delivered. Those dates give cycle time per repair and per location.
Repairs assigned to each technician
The technicians assigned to each repair order, job by job.
Technician hours, flagged and clocked
The labor hours flagged to each technician on each job, and the hours they clocked on those jobs. Flagged hours divided by hours clocked on jobs gives each technician's efficiency.
Scans and calibrations on the repair order
Scan reports and ADAS calibration reports attached to each repair order. A goal can count a documented scan on every repair that needed one.
Customer satisfaction surveys
Survey responses collected after delivery and tied to the repair and the location, so CSI can be a location goal.
Campaigns you can run on Mitchell
More Collision Repair Management integrations
Jolly reads the same operational data from any of these.
Mitchell integration FAQ
No. Your team keeps working in Mitchell. Jolly reads the records Mitchell keeps as the work happens, and campaigns pay out on those records, not on numbers people report at the end of the week.
No. Every Jolly integration is read-only. Jolly reads the data a campaign needs and sends nothing back. Connecting Mitchell changes no records, settings, or screens in it, and the people who use it every day keep working the same way.
Our team connects Mitchell with yours during implementation, as part of the Jolly rollout. Tell us which other systems you run, including ones that aren't in our catalog yet and ones you plan to replace.
No. Jolly counts the repair records Mitchell already keeps as cars move through production. Estimators and techs keep working in Mitchell the way they do today. Each of them follows their own goal and progress in the Jolly app.
Yes. A campaign can pay every worker at a location when the month's average keys-to-keys cycle time comes in under the target. Estimators, body techs, painters and porters all earn on the same number. A slow hand-off between body, paint and reassembly raises it for everyone. You choose whether days on parts hold or days waiting for insurer approval count.
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